Prism Quality Systems Privacy Policy

Prism Quality Systems (Prism) provides hosted software to manufacturing companies and other customers for management of information related to business activities. These software solutions include systems hosted at global8d.com (Global 8D), globalppap.com (Global PPAP) and prismtools.com (various custom solutions). Prism operates prismportal.net as a user validation service for each of these solutions.

This privacy policy will explain how we use the personal data we collect from you when you use any of our software on these sites.

What data do we collect?

Prism collects your first and last name, email address, phone number, and job title.

This data is collected in the context of individuals conducting business operations with our corporate customers. As such, contact information is regarded as business contact as opposed to personal contact information.

We also collect some technical information when you sign in to our systems, including your IP address, operating system, which browser you are using, and your screen resolution.

How do we collect your data?

Prism may receive your data indirectly from users of our software, who may identify you as a participant in the business activities tracked by our software and may invite you to use our software relating to those business activities.

Upon registering for a PrismPortal.net account, you directly provide your data, or confirm and correct data provided by other users.

The technical information referenced above is captured automatically by our software when signing in.

How will we use your data?

Limited to business activity recorded in our software as utilized by our customers, Prism uses your data to maintain an accurate record of your involvement with such business activity.

If you are a user of our software, Prism uses your data to manage your account, to enable authorized access to our software tools, and to notify you about software changes or downtime.

Technical information is used for troubleshooting, support, and for overall trend analysis to inform ongoing design of our systems.

How do we store your data?

Prism stores your data in a professionally managed, highly secured data center located in the United States of America. Electronic and physical controls that meet or exceed industry standards are in place to protect all information managed by our software.

How long do we keep your data?

Your data is maintained as long as necessary to maintain a historical record of the business activity with which it is associated, as determined by our customers.

Do we share your data?

Prism shares your data with one of our customers only when your data is directly associated with business activity recorded in our software related that specific customer.

Your data may be visible to a user of our software when that user has been granted access to a record of business activity with which your data is associated, subject to the specific security rules of our software and that customer.

Prism never sells your personal information to any third party.

Marketing

On rare occasions, Prism may notify you via email of products or services that you may find useful. This will not occur more than twice in any given calendar year.

If you would like to be excluded from any such email notification, please email your request to info@prismquality.com.

Prism does not share nor sell your information to any third party for marketing purpose.

What are your data protection rights?

Prism acknowledges that individuals have rights relating to their personal data and would like to share the following as it pertains to these rights in relation to our software.

• The right to access - You have the right to request copies of your personal data from Prism.
• The right to rectification - You have the right to request that Prism correct your personal information where you believe it is inaccurate or incomplete, subject to our customers' business interests (see below).
• The right to erasure - You have the right to request that Prism erase your personal information, subject to our customers' business interests (see below).
• The right to restrict processing - You have the right to request that Prism restrict processing of your information, subject to our customers' business interests (see below).
• The right to object to processing - You have the right to object to Prism's processing of your information, subject to our customers' business interests (see below).
• The right to data portability - You have a right to request that Prism transfer the data that we have collected to another organization, or directly to you, subject to our customers' business interests (see below).

Customer business interests - Wherever your personal information is associated with records of business activity for one of our customers, that customer may have a business interest in maintaining that information as it exists in our systems. If any requested exercise of the above rights are deemed by Prism to conflict with the legitimate business interests of one of our customers, Prism will work with both parties to resolve that conflict. In any case where such a conflict cannot be resolved through reasonable negotiation, Prism will seek the decision of the appropriate governing body and resolve the matter as determined by such governing body.

If you make any request pertaining to this section, Prism will respond within 30 days. Please see contact information below.

What are cookies?

Cookies are files placed on your computer to collect standard internet log information and visitor behavior information. When you use our software, we may collect information automatically through cookies or similar technology.

How do we use cookies?

Prism uses cookies in a variety of ways to improve your experience with our software, including:

• Ensuring that you are securely signed in
• Keeping track of your preferences
• Maintaining the continuity of your experience as you navigate our software

Prism does not conduct any advertising via cookies.

Prism does not employ any third-party cookies.

Prism does not share any information from cookies with any third parties.

Disabling cookies

If you set your browser not to accept cookies from our websites, our software will not function in your browser.

Changes to our privacy policy

Prism keeps its privacy policy under regular review and places any updates on this web page.

How to contact us

If you have any questions about Prism's privacy policy, the data we hold related to you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email: info@prismquality.com
Call: 989-835-5700
Mail: Prism Quality Systems, PO Box 1845, Midland, MI 48640